Last Updated: June 15, 2024
Introduction
National Energy Development Initiative GEO Serbia ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to personal data we collect through our website at https://nedigeoserbia.com, as well as through email, text, and other electronic communications between you and our website.
1. Data We Collect
We may collect several different types of information for various purposes to provide and improve our services to you. The types of data we may collect include:
1.1 Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Contact information (such as name, email address, phone number, and postal address)
- Professional information (such as job title, department, and company name)
- Account credentials (such as username and password if you create an account)
- Feedback and correspondence (such as information you provide when you contact us)
- Transaction information (such as information about payments to and from you)
1.2 Usage Data
We may also collect information about how you access and use our website. This Usage Data may include:
- Information about your computer and internet connection (such as IP address, browser type, operating system)
- The pages of our website that you visit, the time and date of your visit, the time spent on those pages
- The website that referred you to our website
- The website you visit after our website
- Other diagnostic data
2. How We Use Your Data
We use the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To fulfill any other purpose for which you provide it
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
3. Legal Basis for Processing
We will only process your personal data when we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In most cases, the legal basis will be one of the following:
- Consent: You have given us consent to process your personal data for a specific purpose.
- Contract: The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: The processing is necessary for us to comply with a legal obligation.
- Legitimate interests: The processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer periods.
5. Data Disclosure
We may disclose your personal data in the following situations:
- Service Providers: We may share your personal data with service providers to monitor and analyze the use of our services, to contact you, or to assist us in operating our website.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal data may be transferred as part of that transaction.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection: We may disclose your personal data to protect and defend the rights or property of the Company, to prevent or investigate possible wrongdoing in connection with the services, to protect the personal safety of users of the services or the public, or to protect against legal liability.
6. Your Data Protection Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights may include:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
7. Cookie Policy
Cookies are small files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
7.1 Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
7.2 Managing Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
When you first visit our website, you will be shown a cookie notice requesting your consent to set cookies. By clicking "Accept All," you consent to our use of all cookies. By clicking "Settings," you can choose which cookies you allow. By clicking "Decline," you refuse non-essential cookies.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
